Shipping and Policies
Shipping Times and Rates:
Tanpopo House is ran by a very small team. All orders are packed with care and usually shipped out within 1-4 business days. After an item is shipped, the delivery times is as follows. Please note that the exact shipping rates are calculated at checkout.
| Shipping Rate: | Delivery Times | |
|
Stickers |
Canada: $2 USA: $3 International: $4 |
Canada: 4-15 Business Days USA: 4-15 Business Days International: 5-15 Business Days |
|
Stickers |
Canada: $5 USA: $8 International: $20 |
Canada: 2 -10 Business Days USA: 2-10 Business Days International: 5-15 Business Days |
|
All Other Items (Tracked & Duty-Free) |
Canada: $5 USA: $8 International: $20 |
Canada: 2-10 Business Days USA: 2-10 Business Days International: 5-25 Business Days |
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Return & Exchange Policy:
In the odd chance that an item arrives damaged, Tanpopo House will gladly send you a replacement. Just send us an email or contact us via our messaging service located in the bottom right corner of our site. Please make sure you let us know within 7 days.
Looking to return a product? Items can be exchanged for a full refund within 7-days of receipt or for store credit 14-days after receiving your delivery. Shipping costs are non-refundable. Customer will be responsible for the return shipping, and refunds will be processed once Tanpopo House receives the return. Please contact us by email or via our messaging service located in the bottom right corner of our site to start your return process.
